Template
3 pages
Chargeback Request — Letter Template
A ready-to-send letter asking your bank to raise a chargeback, with the wording that gets it logged properly first time.
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Resources
Guides, checklists and templates you can use today
Letter templates, checklists and guidance drawn from the claims we run. Most is free to download with no form; a small number of working templates ask for an email address so we can send the file.
Template
4 pages
Section 75 Claim — Letter Template
A letter putting a Section 75 claim to your credit card provider, setting out eligibility, breach and the amount claimed.
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Checklist
6 pages
Evidence Checklist for Money Claims
Everything worth gathering before you claim, organised by claim type, so you only have to do it once.
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Guide
8 pages
Working Out Your Claim Deadline
The clock does not always start when you paid. A short guide to working out how long you actually have.
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Checklist
1 pages
Recovery Scam Warning Signs — Checklist
Eleven things a genuine claims firm will never do. Print it, keep it by the phone, and give it to anyone who has been defrauded.
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Guide
10 pages
Referring a Complaint to the Ombudsman
How to take a refused claim to the Financial Ombudsman Service yourself, free, and what makes a submission land well.
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