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Case studies

Case outcomes, described honestly

Each account below follows the same structure: the challenge the client brought us, how we approached it, what we found, how it was remediated and what changed as a result. Clients are described by sector and circumstance rather than named, and amounts are rounded. Nothing here predicts what your own claim is worth.

Filter by sector All Online Shopping Travel and Holidays Home Improvements and Tradespeople Banking and Payments Subscriptions and Memberships Events and Tickets Vehicles and Motoring Utilities and Telecoms
Travel and Holidays 12 weeks

$8,900 recovered after a tour operator collapsed with the holiday unflown

They had been told to register with the administrators and wait. Registering was right; waiting was not. By the time they called us the window on the deposit was almost…

Recovered in full
$8,900 Recovered in full
From first call to filing
4 days From first call to filing
What the clock actually ran from
Travel date What the clock actually ran from
Read the engagement
About these accounts. Every case outcome is anonymised. Circumstance, route and timescale are accurate representations of claims patterns we deliver; identifying details are removed or generalised, and figures are rounded. No client is named, and nothing is published without written client approval.
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