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Case studies

Case outcomes, described honestly

Each account below follows the same structure: the challenge the client brought us, how we approached it, what we found, how it was remediated and what changed as a result. Clients are described by sector and circumstance rather than named, and amounts are rounded. Nothing here predicts what your own claim is worth.

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Home Improvements 14 weeks

$6,200 kitchen deposit recovered from a $200 card payment

The installer took a deposit, missed three start dates, then dissolved the company. The provider initially refused because only $200 of the $6,200 had gone on the credit card, which…

Total recovered
$6,980 Total recovered
Card payment that triggered liability
$200 Card payment that triggered liability
To reverse the initial refusal
11 days To reverse the initial refusal
Read the engagement
About these accounts. Every case outcome is anonymised. Circumstance, route and timescale are accurate representations of claims patterns we deliver; identifying details are removed or generalised, and figures are rounded. No client is named, and nothing is published without written client approval.
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